Shipping policy

Shipping Policy

At Maison d’Elia, we are committed to delivering your order with care and efficiency.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with shipping details.

Shipping Times

Estimated delivery times:

Sweden: 2–5 business days
Europe: 5–10 business days
International: 7–15 business days

Please note that delivery times are estimates and may vary depending on location and external factors.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

If tracking is available, you will receive a tracking number via email once your order has been shipped.

Delays

Maison d’Elia is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Incorrect Address

Please ensure that your shipping address is correct at checkout.
Maison d’Elia is not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

Maison d’Elia is not liable for lost or stolen packages once they have been marked as delivered.
If you experience an issue, please contact the shipping carrier directly.